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What caused Cathay Pacific to ground its A350 fleet?
The grounding of Cathay Pacific's A350 fleet was prompted by a mid-flight engine failure discovered during a flight to Zurich. The airline's engineering director stated that this precautionary measure was taken to ensure passenger safety. The issue was linked to the Rolls-Royce Trent XWB-97 engines used in the A350 aircraft.
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How many flights have been canceled due to the A350 grounding?
Since the grounding of the A350 fleet, Cathay Pacific has canceled nearly 70 flights. This significant disruption has affected many travelers, leading to delays and changes in travel plans.
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What compensation options are available for affected passengers?
Affected passengers may be eligible for compensation, which could include refunds, rebooking on alternative flights, or travel vouchers. Cathay Pacific has advised customers to check their official website or contact customer service for specific compensation details related to their individual circumstances.
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When will the A350 fleet be back in service?
Repairs on the grounded A350 aircraft are expected to be completed by Saturday, September 7, 2024. However, the timeline for returning to full service may depend on the results of the inspections and any additional findings.
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What should travelers do if their flight is canceled?
If your flight has been canceled due to the A350 grounding, it is recommended to check your email for notifications from Cathay Pacific. You can also visit their website or contact customer service for assistance with rebooking or obtaining a refund.
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Is this the first incident of engine failure on an A350?
Yes, this incident marks the first recorded instance of an engine failure on any A350 aircraft worldwide. This has raised concerns about the reliability of the Rolls-Royce Trent XWB-97 engines, prompting further scrutiny and inspections across the fleet.