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Which Santander branches are closing?
Santander will close 95 branches across the UK, with ten of these located in Scotland. The specific branches affected have not been detailed in the announcement, but customers are encouraged to check the Santander website or contact customer service for the most up-to-date information.
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How many jobs will be affected by these closures?
The closure of these branches is expected to impact around 750 jobs. Santander has stated that they will work with affected employees to provide support and assistance during this transition.
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What are the reasons behind the shift to digital banking?
The primary reason for these branch closures is the increasing trend of customers opting for digital banking services. Santander aims to adapt to changing customer behaviors and preferences, which have shifted significantly towards online banking solutions.
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What services will remain available at the reduced branches?
While many branches will close, Santander will continue to operate reduced hours at over 50 branches. Additionally, 18 locations will introduce counter-free services, allowing customers to access essential banking services without traditional teller counters.
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How does this compare to previous branch closures?
This decision follows a trend among major banks to downsize their physical branch networks. Notably, Santander closed 111 branches in 2021 as part of a network review, indicating a continued strategy to streamline operations in response to digital banking growth.
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What should customers do if their local branch is closing?
Customers whose local Santander branch is closing should consider utilizing online banking services or visiting nearby branches that will remain open. Santander also encourages customers to reach out to their customer service for assistance and to explore alternative banking options.