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How can I check if my Power Pod is affected?
To determine if your Power Pod is part of the recall, check the model number and purchase date. The recall affects units sold from March 2022 to September 2024. You can find the model number on the charger itself. If your Power Pod falls within this range, stop using it immediately and contact Casely for a replacement.
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What are the risks associated with faulty lithium-ion batteries?
Faulty lithium-ion batteries can pose significant risks, including overheating, catching fire, and causing burns. In this case, there have been reports of at least six minor burn injuries linked to the overheating of Casely's Power Pods. It's essential to handle these batteries with care and follow safety guidelines to prevent accidents.
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What should I do if I have a recalled Power Pod?
If you have a recalled Power Pod, stop using it immediately. Casely advises consumers to unplug the charger and not to use it until a replacement is provided. You should contact Casely directly through their customer service for instructions on how to return the faulty unit and receive a replacement.
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Where can I find more information about the recall?
For more information about the Casely Power Pod recall, visit the official Casely website or check the U.S. Consumer Product Safety Commission (CPSC) website. These sources provide detailed information on the recall process, safety guidelines, and how to safely dispose of the affected batteries.
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What are the signs of a faulty Power Pod?
Signs of a faulty Power Pod include excessive heat during charging, unusual smells, or visible damage to the charger. If you notice any of these signs, stop using the device immediately and follow the recall instructions provided by Casely.