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What happened in the recent M&S cyber attack?
On April 22, 2025, Marks & Spencer reported a cyber incident affecting its payment systems, leading to payment disruptions and order delays. The retailer temporarily halted contactless payments and click and collect services while assuring customers that their data remains secure. M&S has engaged external cybersecurity experts and notified the National Cyber Security Centre to investigate the matter.
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How are businesses responding to increasing cyber threats?
In response to rising cyber threats, businesses are enhancing their cybersecurity measures by engaging experts, implementing advanced security protocols, and training employees on best practices. Companies like M&S are taking immediate action to protect customer data and maintain trust, which includes notifying relevant authorities and making temporary operational changes.
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What can consumers do to protect themselves from cyber incidents?
Consumers can take several steps to protect themselves from cyber incidents, including using strong, unique passwords for different accounts, enabling two-factor authentication, and being cautious about sharing personal information online. Regularly monitoring bank statements and being aware of phishing scams can also help safeguard personal data.
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What are the broader implications of cyber attacks on retail?
Cyber attacks on retail can have far-reaching implications, including financial losses, damage to brand reputation, and loss of customer trust. As retailers increasingly rely on digital transactions, the potential for data breaches raises concerns about consumer privacy and the need for robust cybersecurity measures across the industry.
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How can businesses improve their cybersecurity measures?
Businesses can improve their cybersecurity measures by conducting regular security audits, investing in advanced security technologies, and fostering a culture of cybersecurity awareness among employees. Collaborating with cybersecurity experts and staying updated on the latest threats can also enhance a company's resilience against cyber attacks.
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What should I do if I suspect my data has been compromised?
If you suspect your data has been compromised, immediately change your passwords for affected accounts and enable two-factor authentication. Monitor your financial statements for unauthorized transactions and consider placing a fraud alert on your credit report. Reporting the incident to relevant authorities and the affected company can also help mitigate potential damage.