-
What led to the recall of Samsung stoves?
The recall of Samsung stoves was prompted by over 300 reports of unintentional knob activations since 2013. These accidental activations have resulted in approximately 250 fires and 40 injuries. The U.S. Consumer Product Safety Commission (CPSC) identified the faulty design of front-mounted knobs as a significant fire hazard, leading to the recall announcement on August 8, 2024.
-
How can consumers request safety locks?
Consumers can request free safety locks from Samsung to prevent accidental activations of the stove knobs. To do this, they should visit Samsung's official website or contact their customer service for guidance on how to obtain these safety locks.
-
What are the risks associated with the recalled stoves?
The primary risk associated with the recalled Samsung stoves is the potential for accidental knob activation, which can lead to fires. Reports indicate that these incidents have caused injuries and even fatalities, making it essential for consumers to take immediate action if they own one of the affected models.
-
What should consumers do if they own one of the recalled models?
If you own a Samsung stove that is part of the recall, you should first check the model number against the recall list provided by the CPSC. If your model is affected, stop using it immediately and request the free safety locks from Samsung. Additionally, monitor your stove for any signs of malfunction and report any incidents to the CPSC.
-
How can I find out if my Samsung stove is recalled?
To determine if your Samsung stove is part of the recall, you can check the model number on the CPSC's official recall list. Samsung's website also provides information on the specific models affected by the recall, making it easy for consumers to verify their appliances.
-
What should I do if I experience an issue with my stove?
If you experience any issues with your Samsung stove, such as accidental knob activation or any other malfunction, you should stop using the appliance immediately. Report the issue to Samsung's customer service and consider filing a report with the CPSC to ensure your safety and the safety of others.