What's happened
Oasis's reunion tour ticket sales have sparked outrage among fans due to Ticketmaster's dynamic pricing model, which led to significant price increases and website crashes. The UK's Competition and Markets Authority is now investigating potential consumer protection law violations by Ticketmaster, as fans express frustration over the ticketing process.
What's behind the headline?
Impact of Dynamic Pricing
- Consumer Frustration: Fans reported prices skyrocketing from £148 to £355 during the ticket purchase process, leading to widespread anger and accusations of unfair practices.
- Regulatory Scrutiny: The UK's Competition and Markets Authority (CMA) is investigating whether Ticketmaster's practices breached consumer protection laws, which could lead to significant changes in ticketing regulations.
Future of Ticket Sales
- Potential Reforms: The investigation may prompt a review of dynamic pricing in the ticketing industry, potentially leading to more transparent pricing models.
- Market Competition: Calls for greater competition in ticket sales could reshape how tickets are sold, possibly reducing reliance on major platforms like Ticketmaster.
Fan Experience
- Access Issues: Many fans faced technical difficulties and were unable to secure tickets despite waiting in long queues, highlighting systemic issues in the ticketing process.
- Resale Market Concerns: The resale market has seen inflated prices, with tickets listed for thousands of pounds shortly after the initial sale, raising concerns about accessibility for average fans.
What the papers say
According to Business Insider UK, fans expressed outrage over Ticketmaster's dynamic pricing, with one stating, "That feeling when you wait in a queue for four hours only to be told the price of the ticket has risen from £148 to... £355???" This sentiment was echoed by Sky News, which reported that the ticketing system is "broken," with Viagogo's Matt Drew calling for a full review of the ticketing process. The Independent highlighted the CMA's investigation into whether Ticketmaster's practices violated consumer protection laws, emphasizing the need for transparency in ticket sales. BBC News noted that Oasis has warned against unauthorized resale, urging fans to avoid inflated prices on secondary markets.
How we got here
Oasis announced their reunion tour for summer 2025, marking the first time the Gallagher brothers will perform together in 16 years. The ticket sales, which began on August 31, 2024, faced immediate backlash due to long queues and inflated prices caused by Ticketmaster's dynamic pricing model.
Go deeper
- What are fans saying about the ticket prices?
- How is Ticketmaster responding to the criticism?
- What changes might come from the CMA investigation?
Common question
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More on these topics
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Oasis were an English rock band formed in Manchester in 1991. Developed from an earlier group, the Rain, the band originally consisted of Liam Gallagher, Paul Arthurs, Paul McGuigan, and Tony McCarroll.
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The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom or Britain, is a sovereign country located off the northwestern coast of the European mainland.
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Noel Thomas David Gallagher is an English singer, songwriter, record producer and musician. He served as the songwriter, lead guitarist, and co-lead vocalist of the rock band Oasis.