Air Canada has recently made headlines due to a series of incidents that have caused significant disruptions and garnered public attention. These events include passengers being promised cheaper bereavement fares by the airline's AI chatbot, a passenger opening an emergency door on an AeroMexico flight, and reports of passengers enduring unsanitary conditions on board, such as sitting in vomit-covered seats and experiencing in-flight diarrhoea. Additionally, there have been instances where passengers with disabilities, such as Rodney Hodgins, were not provided with adequate assistance, leading to distressing situations.
Air Canada, founded in 1937, is the flag carrier and largest airline of Canada in terms of fleet size and passengers carried. Headquartered in Montreal, Quebec, the airline provides scheduled and charter air transport services for passengers and cargo to over 200 destinations worldwide. With a fleet of modern aircraft and a strong global presence, Air Canada is a prominent player in the aviation industry. Despite recent controversies, the airline continues to serve as a key transportation provider for travelers both domestically and internationally.
