British train operator owned by FirstGroup (70%) and Trenitalia (30%), runs the West Coast Partnership
Public data show overcrowding remains an issue on key commuter routes in England and Wales, with load factors exceeding 170% on several services last autumn. Authorities say capacity improvements and new timetables are underway to ease pressure while fares and service quality are under scrutiny.
Ground staff at Qantas have threatened industrial action over pay, while Avanti West Coast drivers have secured a pay rise after strike threats. UK government aims to stabilise rail disputes; no dates for action have been set. In Australia, Qantas reports a fall in annual profit as fuel costs rise amid worker dissatisfaction.
Liverpool city region has begun bringing bus services back under public control, starting in St Helens. Fares stay capped at £2, and the network aims to increase frequency, improve evening and weekend services, and better connect hospitals and rail links.
Disruptions will now allow passengers with valid tickets to travel on other operators’ trains within two hours of cancellations, with automatic swaps on major routes as Great British Railways moves forward.
Avanti West Coast is being brought into public ownership in March as part of a Labour-led plan to take essential rail services into public hands amid ongoing disruption and a push to improve punctuality, capacity and passenger experience.
Government weighs public ownership of rolling stock as unions press for a levy on profits to fund fare cuts. Latest accounts show Roscos paid large dividends and executive pay, fueling calls for state ownership of trains as Great British Railways prepares to take charge.
Public transport authorities are being empowered to impose fines up to £100 for nuisance behaviour such as loud music, vaping and littering. A nationwide campaign urges passengers to use headphones and share the carriage, not the noise, while enforcement rests with authorised officers and police.