British water company serving 1.2 million customers from Mendip Hills to the River Severn
The UK has endured a fifth heatwave this summer, with temperatures pushing into the mid-30s in parts of England and Wales. Health alerts remain in place as drought conditions deepen, with millions under hosepipe bans and reservoirs running low. Forecasters warn the heat could sustain into the week, while authorities prepare extreme heat measures and monitor infrastructure strain.
UK drought conditions persist despite a spell of heavy rain. Morecambe records 52.5mm in 24 hours, a third of the region’s rainfall for June–mid-August. Reservoirs sit at 62.6% capacity as the National Drought Group urges continued vigilance and a longer period of sustained rainfall.
The Consumer Council for Water has reported a record rise in complaints to both the watchdog and water companies as bills climb. England and Wales saw the highest year-on-year increase in two decades, with billing and affordability at the heart of public discontent. Regulators affirm ongoing upgrades and accountability across the sector.
Regulators have warned South West Water over leaking levels 18.5% above forecast amid a severe drought. The firm is deploying acoustic loggers, drones and leak-detection dogs while urging customers to conserve water to protect supplies.