BT has been making headlines recently due to a series of controversies and developments. The company faced criticism for missing thousands of emergency calls due to technical faults, as well as for allegedly ignoring consumer protection rules set by Ofcom. Additionally, BT has come under scrutiny for its plans to expand its full-fibre broadband network across the UK while simultaneously cutting jobs, leading to concerns about the impact on employees and service quality. Furthermore, BT is facing a class-action lawsuit for overcharging landline customers, adding to the challenges the company is currently navigating.
BT Group plc, commonly known as BT, is a British multinational telecommunications holding company headquartered in London, United Kingdom. With operations in approximately 180 countries, BT is the largest provider of fixed-line and broadband services in the UK. The company, formerly known as British Telecom, offers a wide range of telecommunications products and services to consumers, businesses, and government organizations. BT has a long history dating back to the establishment of the first telecommunications services in the UK and has played a significant role in shaping the country's communication infrastructure.