Charles Poon helps steer AI quality checks at Ford by rehiring veterans; whose leadership in tech and people-first policies shape safer, reliable AI.
A new Science study shows remote-capable workers experience increased distress and isolation, while others report benefits from flexibility. The debate now centers on balancing performance with well-being as employers address the mental health impact.
Ford has redeployed hundreds of veteran engineers to train and guide AI systems, after recognizing AI’s limits in quality control. JD Power has named Ford the top mass-market brand in its initial quality study, while executives say human expertise is essential to improving automation.