British postal and courier operator, owned by EP Group since 2025
Royal Mail has reported improved delivery performance in the first quarter, with 85% of first-class mail delivered next day and 91.4% of second-class mail delivered within three days. Ofcom targets remain unmet, and the company has pledged to meet these benchmarks by May 2027 as part of a £500 million five-year turnaround plan. Regulators have fined the group before, and investigations continue into ongoing delays and backstop targets.