Marc Benioff headlines again as Salesforce cuts or debates AI/DEI, after backing Trump’s call for National Guard in SF. Benioff co-founder/CEO of Salesforce, Time owner.
Salesforce has announced it will acquire AI customer-service platform Fin for about $3.6 billion. Fin provides an AI agent that can resolve queries across chat, messaging, calls and more, and will bolster Salesforce’s Agentforce, with closing expected in Salesforce's fiscal 2027 Q4. Fin’s management says leadership will remain in place post‑acquisition.