Eberle Professor of Economics at Stanford, co-Director of the Productivity Program
A wave of AI-driven restructuring is redefining how companies run global operations. Opendoor is moving operational work back to the U.S., signaling a broader shift toward leaner, AI-enabled workflows that compress offshore back offices and emphasize Services-as-Software. The changes echo across tech and outsourcing sectors as companies recalibrate headcount, partnerships, and location strategies.
A wave of research shows AI boosts job-market efficiency while blurring lines between genuine experience and AI-assisted claims. LinkedIn edits after leaving roles have surged since ChatGPT’s rise, with nearly 1 in 5 profiles retroactively adding AI skills. Employers report longer hiring cycles and rising candidate skepticism, while younger workers face AI-driven disruption in entry-level jobs.