UK broadcasting, telecoms and online safety regulator
UK forecourts will display locations and pricing via the government Fuel Finder on Google Maps from today. Ministers say motorists can save on pump prices as prices rise globally amid the Middle East war; AA and CMA warn data accuracy and coverage remain uneven.
Ofcom has fined Virgin Media £28 million after findings that millions of calls were mishandled between 2022 and 2024, delaying or blocking contract cancellations and encouraging staff to retain customers via incentives. The regulator says customers faced hold times, transfers, and deliberate call-dropping, impacting switching to rivals. Virgin Media has overhauled its customer services and will compensate affected customers.
Ofcom has found 26% of UK viewers now turn to Netflix first when choosing what to watch, narrowly ahead of the BBC on 25%, while ITV is first for 15%. YouTube viewing has surged: TV viewing of YouTube has doubled since 2022 to 19 minutes a day and total daily YouTube time is 41 minutes. Traditional broadcasters’ weekly reach has fallen to 70%.
BrewDog’s founder James Watt has tabled a bid to reacquire the Scottish craft beer business he co-founded, via a new firm, Second Best. The move follows Tilray’s rescue of BrewDog earlier this year and the company’s subsequent administration, which closed bars and left investors out of pocket. The ICO is reviewing potential GDPR concerns over shareholder data.
British judges have ordered a full inquest into Jools Sweeney's 2022 death after fresh social media evidence was identified, overturning a 23-minute original inquiry that did not examine digital life. The ruling also prompts wider questions about how platforms preserve data for coroners and may influence new legal standards.
Ofcom has launched a formal investigation into TikTok over the platform’s use of age-inference checks to determine users’ ages. The regulator is examining whether these methods are highly effective and if they correctly identify child users, amid concerns about exposure to harmful content. TikTok says it complies with the Online Safety Act and will cooperate with Ofcom.
Ofcom has blocked a UK-based suicide forum for the vast majority of users and says all legal routes under the Online Safety Act have been exhausted. UK access remains possible via VPN; regulators are reviewing additional powers, including court-ordered blocking. The operator has not paid a £950,000 fine.
Ceasefire talks have stalled as fighting intensifies across Gaza. Mediators are pressing for a durable pause, while civilians bear the brunt of renewed bombardment and displacement.
A federal judge has denied xAI's emergency request to block Minnesota's law banning AI-generated non-consensual nude images, allowing the statute to take effect while xAI's wider constitutional challenge continues. xAI has argued the law is overbroad, exposes platforms to $500,000 fines per image and lacks a safe harbour; Minnesota officials have pledged to defend the statute.
Bumble has announced changes allowing either user to send the first message and extending the reply window to 72 hours, as part of a broader move by dating apps to combat user fatigue and lift engagement.
Radio Caroline has apologised after pre-recorded death announcements were broadcast in error on May 19. Ofcom has ruled the incident breached accuracy and correction rules, describing it as a very significant inaccuracy on a matter of high public interest. The station has reprimanded the staff member involved and moved obituary files off the studio desktop.
Channel 4’s The Great ADHD Myth? has triggered sharp criticism from academics and ADHD advocacy groups. A professor withdrew support, arguing the programme cherry-picked comments and presented ADHD as a myth. ADHD UK calls the film sensationalist and one-sided, while supporters defend science-led inquiry and rights to challenge consensus.
Royal Mail has reported improved delivery performance in the first quarter, with 85% of first-class mail delivered next day and 91.4% of second-class mail delivered within three days. Ofcom targets remain unmet, and the company has pledged to meet these benchmarks by May 2027 as part of a £500 million five-year turnaround plan. Regulators have fined the group before, and investigations continue into ongoing delays and backstop targets.
The Justice Department has reached a $400m settlement with TikTok and related entities over alleged violations of the Childrens Online Privacy Protection Act. TikTok will pay $300m immediately and another $100m after a court vacates a 2019 consent decree tied to Musical.ly. The deal resolves a 2024 DOJ suit and includes stronger youth safeguards, the department says.
Two Cleveland police officers, PC Matthew Blades and PC Tom Clough, and five people in a Volkswagen Passat have been pronounced dead after the Passat travelled the wrong way on the A66 at South Bank and collided with a marked armed response vehicle. The Independent Office for Police Conduct has opened an investigation and dozens of arrests have been made in linked inquiries.
Multiple fatal crashes linked to dangerous driving have triggered government pressure on social-media platforms to remove content celebrating reckless road behavior. Ministers say platforms must act now as investigations unfold and a review of online safety powers is underway.
A deadly crash in Teesside linked to social-media videos of dangerous driving has spurred government pressure on platforms to remove such content. Police say one victim had posted similar clips; officials vow to curb the trend as calls for platform action mount.
Police say a Volkswagen Passat driven dangerously collided with an armed response vehicle on the A66, killing five occupants and two officers. Authorities have arrested 12 people linked to alleged serious and organised crime as the investigation widens across Teesside.
Channel 4’s ADHD documentary has sparked a response from ADHD UK, which claims the programme misrepresents medical evidence and relies on a single-child experiment. The charity has lodged a complaint with Ofcom and is lobbying Parliament for corrections as it argues ADHD is a recognized NHS condition.
Meta has agreed to an $18bn settlement and new protections for under-18 users, introducing time limits, notifications, and restricted features in the US. The UK and other countries are watching closely as policymakers consider mirroring or strengthening safeguards amid ongoing concerns about teen online safety.
Which? flags a fake 10 Downing Street listing on Booking.com, using the PM’s address and a photo. A brief 20-minute window allowed researchers to test the booking flow. A fake review and external payment links were posted; 14 people sought to book, but only a Which? tester’s request was accepted. The listing was removed six weeks after going live, amid calls for stronger online-ads controls.
The government has announced plans to introduce a new law to require major tech platforms to build in device-level protections for children, with a focus on blocking nude images on under-18 devices. Talks with Apple and Google continue as ministers warn decisive legislation will be needed if progress remains insufficient.
Ofcom has opened an investigation into Pornhub’s age verification process, examining whether Aylo’s device-level checks are highly effective under the Online Safety Act. The regulator says the service provider bears responsibility for age assurance and is concerned that due diligence and testing may have been inadequate. A fine could reach up to £18 million or 10% of global revenue.
Royal Mail has announced a restructuring aimed at cutting head office and support functions as it implements universal service reforms amid a long-term decline in letter volumes. Frontline delivery and processing roles will be protected, with voluntary exits and natural attrition guiding the changes, which are expected to complete by the end of next year.