International rail and coach tech platform, London-based
From 20 September, passengers with valid tickets can travel on another operator’s trains within two hours of a cancelled service without buying a new ticket. The change covers major operators and funded schemes, aiming to simplify disruption travel and reduce stranded journeys.
BBC and The Scotsman report that ScotRail’s new booking platform has caused widespread ticketing issues, password resets, and problems linking railcards, with passengers urged to use the old app until issues are resolved.
The 16-17 Saver Railcard has been extended to remain valid for a full year from purchase, even if the holder turns 18, with the change taking effect on 17 August. The policy aligns the youth railcard with others, aiming to reduce travel costs for young people and support education, employment, and training. Several outlets report on varying proposals to widen discounts beyond the Southeast.