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What caused the TSB banking outage?
The TSB banking outage was caused by significant technical issues that began early Thursday morning. Thousands of customers reported problems accessing online and mobile banking services. TSB has acknowledged these issues on social media, apologizing for the inconvenience caused to their customers.
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How are customers affected by the TSB issues?
Customers are experiencing major disruptions, with many unable to log in or access their funds. Reports indicate that over 2,100 outage reports were filed, highlighting the widespread nature of the problem. This has compounded frustrations, especially following previous delays in receiving benefit and salary payments.
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What steps is TSB taking to resolve the outage?
TSB is actively working to resolve the outage and restore services to its customers. The bank has communicated its commitment to addressing the technical issues and has been providing updates via social media. However, the timeline for full resolution remains unclear.
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What previous issues has TSB faced recently?
Recently, TSB has faced a series of technical glitches, including delays in payments and a fine from the Financial Conduct Authority for failing to adequately support customers in financial difficulty. These ongoing issues have raised concerns about the bank's operational reliability and customer service standards.
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How can customers stay updated on the TSB outage?
Customers can stay updated on the TSB outage by following the bank's official social media channels and checking their website for real-time updates. TSB has been communicating with customers regarding the status of the outage and any steps being taken to resolve the issues.
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What should customers do if they need immediate access to their funds?
If customers need immediate access to their funds during the TSB outage, they should consider alternative banking options, such as using other bank accounts or cash withdrawals if possible. Additionally, contacting TSB's customer service may provide further assistance or guidance on managing their accounts during this time.