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What is the RTS meter replacement deadline?
The RTS meter replacement deadline is June 30, 2025. This marks the end of the Radio Teleswitch Service, which controls outdated electricity meters. If households do not replace their old meters with smart meters by this date, they risk losing their electricity supply.
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How are energy suppliers preparing for the switch-off?
Energy suppliers are ramping up efforts to replace outdated meters with smart meters. For instance, Octopus Energy is deploying additional engineers to expedite the transition. However, many customers are facing challenges in securing appointments for replacements, leading to concerns about timely service.
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What challenges do households face with the transition to smart meters?
Households are encountering several challenges during the transition to smart meters. Reports indicate that up to 300,000 households may be affected by scheduling errors and cancellations. Additionally, many elderly customers may not be aware of the impending switch-off, raising concerns about their preparedness for the change.
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Why is the RTS being phased out?
The Radio Teleswitch Service is being phased out due to its outdated technology. Introduced in the 1980s, these meters rely on longwave radio signals that will cease broadcasting, necessitating the transition to more modern smart meters that offer better functionality and reliability.
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What should customers do to prepare for the switch-off?
Customers should take proactive steps to prepare for the RTS switch-off. This includes contacting their energy suppliers to schedule a meter replacement as soon as possible. It's also important for customers, especially the elderly, to stay informed about the transition and seek assistance if needed.
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What happens if I miss the RTS meter replacement deadline?
If you miss the RTS meter replacement deadline, you risk losing your electricity supply. It's crucial to act quickly and ensure that your outdated meter is replaced with a smart meter before June 30, 2025, to avoid any disruptions in service.