What's happened
Consumer advocate Martin Lewis has urged the UK government to shift its focus from installing new smart meters to repairing faulty ones. He highlights that 19% of households with smart meters report issues, leading to potential misbilling and consumer frustration. The current rollout strategy is under scrutiny as many meters fail to function properly.
Why it matters
What the papers say
According to Anna Tims from The Guardian, Martin Lewis warns that the current government targets for smart meter installations are 'perverse' and prioritize installations over necessary repairs. He cites alarming cases, such as artist Grayson Perry's bill skyrocketing due to a faulty meter. Josie Clarke from The Independent echoes this sentiment, noting that complaints about smart meters are 'through the roof' and that many consumers are now seeking alternatives to avoid installation. Citizens Advice has also highlighted that millions are missing out on the benefits of smart meters due to poor service and malfunctioning devices.
How we got here
The UK government aims for smart meters to be installed in 74.5% of homes by the end of 2025. However, the rollout has faced significant challenges, with nearly 4 million meters reported as malfunctioning. Consumer complaints have surged, prompting calls for a reevaluation of the installation-focused strategy.
Common question
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What Issues Are Households Facing with Smart Meters?
Smart meters are designed to make energy consumption easier to manage, but many households are experiencing significant issues. With a growing number of complaints and reports of malfunctioning devices, it's crucial to understand the challenges consumers are facing and what can be done about it.
More on these topics
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Edward Samuel Miliband is a British politician serving as Shadow Secretary of State for Business, Energy and Industrial Strategy since 2020, and has served as Member of Parliament for Doncaster North since 2005.
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Martin Lewis may refer to:
Martin Lewis (artist) (1881–1962), Australian artist and printmaker
Martin Lewis (Australian actor) (born 1970)
Martin Lewis (basketball) (born 1975), American basketball player
Martin Lewis (cricketer) (born 1969), English..
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Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems.