What's happened
A Singapore Airlines flight from London to Singapore encountered severe turbulence over the Indian Ocean, resulting in the death of a 73-year-old British passenger and injuries to dozens of others. The Boeing 777-300ER made an emergency landing in Bangkok, where 79 passengers and six crew members were treated for injuries. A relief flight later transported 143 passengers to Singapore. Singapore Airlines' CEO has issued an apology and promised full cooperation with the investigation into the incident.
Why it matters
This incident highlights the potential dangers of air travel, even on well-established routes and reputable airlines. The severe turbulence experienced by Flight SQ321 serves as a reminder of the importance of adhering to safety protocols, such as wearing seatbelts at all times. The event has significant implications for the aviation industry, prompting discussions on improving safety measures and emergency response protocols. For passengers, it underscores the unpredictability of air travel and the need for vigilance. The investigation's findings could lead to changes in industry standards and practices, potentially enhancing overall flight safety.
What the papers say
According to The Independent, Singapore Airlines' CEO Goh Choon Phong expressed deep regret for the traumatic experience, stating, 'We are very sorry for the traumatic experience that everyone on board SQ321 went through.' The Guardian reported on the suddenness of the turbulence, with passengers describing being 'launched into the ceiling.' Sky News highlighted the emotional toll on passengers, quoting one as saying, 'I won't be flying again for a while.' Al Jazeera provided detailed accounts of the injuries sustained, noting that 'people were getting massive gashes in the head, concussions.' These varied perspectives offer a comprehensive view of the incident's impact on passengers and the airline's response.
How we got here
Flight SQ321, operated by Singapore Airlines, departed from London Heathrow on May 21, 2024, en route to Singapore. Approximately ten hours into the flight, while cruising over the Indian Ocean, the Boeing 777-300ER encountered severe turbulence, causing the aircraft to drop 6,000 feet in about three minutes. The sudden turbulence flung passengers and crew around the cabin, resulting in numerous injuries and the death of a 73-year-old British passenger from a suspected heart attack. The flight was diverted to Bangkok for an emergency landing, where the injured were treated. Singapore Airlines arranged a relief flight to transport the remaining passengers to Singapore.
Common question
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Goh Choon Phong is the chief executive officer of Singapore Airlines and Singapore Airlines Cargo. He was formally appointed to be the CEO on 1 January 2011 in an announcement dated 3 September 2010.
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