What's happened
Fisker has updated its recall policy for the Ocean EV, now stating it will cover both parts and labor for two outstanding recalls. This change comes after backlash from owners who faced costly repairs amid the company's bankruptcy. The National Highway Traffic Safety Administration emphasizes that automakers must provide recall repairs free of charge for vehicles under 15 years old.
Why it matters
What the papers say
According to Business Insider UK, Fisker initially stated that due to its financial situation, it could only cover parts for recalls, leaving owners to pay for labor. This led to frustration among customers, with one owner describing their unusable Ocean as a 'lawn ornament.' The Independent highlights the growing trend of over-the-air updates in the automotive industry, which could simplify recall processes in the future. The NHTSA has reiterated that automakers are legally required to provide recall repairs free of charge, emphasizing the importance of compliance for companies like Fisker.
How we got here
Fisker filed for Chapter 11 bankruptcy in June 2024, leaving many Ocean EV owners with undrivable vehicles. Initially, the company stated that owners would have to pay for labor costs associated with recalls, which sparked outrage among customers who had invested heavily in the vehicle.
Common question
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What Should You Know About Vehicle Recalls and Recent Changes?
Vehicle recalls can be confusing and stressful for car owners. With recent updates from automakers like Fisker, it's essential to understand what recalls mean for you, how they are handled, and what your rights are as a consumer. Below, we answer common questions about vehicle recalls and provide insights into the latest industry trends.
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